Privacy Policy

Welcome to Monster IPTV. Your personal information and privacy rights are our top priority. If you have any queries or worries about our policy or how we handle your data, please reach out. contact us via WhatsApp.

1. Data We Collect

Your personal data is collected when you voluntarily offer it, whether by registering for our IPTV service, showing interest in our products, or reaching out to us.

The following details are among the personal information we gather:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The collected or received information is applied in the following manner:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is processed according to these legal bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information is stored only as long as necessary for the stated purposes in this policy, except where legal requirements (like tax, accounting, or other regulations) demand or permit extended retention.

5. Cookies & Tracking Technologies

Information may be accessed or stored using cookies and similar tracking methods. The cookies used are predominantly functional ones required for the website and user area to work properly. We avoid employing intrusive tracking cookies for advertising.

6. Third-Party Services

We could share your data with third-party vendors, service providers, or agents who perform services for us and need access to this information to fulfill their responsibilities. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To ensure the protection of personal information we process, we’ve implemented proper technical and organizational security measures. However, remember that the internet’s complete security cannot be assured.

8. Your Data Protection Rights

Based on your location, you might possess the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

For exercising these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

Our platform is designed exclusively for individuals aged 18 and above. We make every effort to avoid gathering personal data from minors under 18.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, feel free to contact us via WhatsApp.